Bridebase is operated by Hannah Morrison, trading as Bridebase. We want you to love Bridebase. If it's not the right fit, we offer a clear refund window.

14-day money-back guarantee

Both the Monthly subscription and the one-time Wedding Pass are eligible for a full refund within 14 days of the original purchase.

Monthly subscription renewals

For recurring renewals after the initial 14-day window, we will consider refund requests on a case-by-case basis where the renewal was unexpected or unused. To avoid future renewals, you can cancel anytime from your account page — cancellation takes effect at the end of the current billing period.

Wedding Pass (one-time)

Eligible for a full refund within 14 days of purchase.

How to request a refund

Payments are processed by Stripe. You can request a refund in two ways:

• Reply to the receipt email you received at checkout, or
• Email support@bridebase.app from the email on your account and we will process your request.

Approved refunds are issued to the original payment method, typically within 5–10 business days.

Cancellations

You can cancel your subscription anytime from your account page. You keep access until the end of the current billing period.